Data protection

scope
This Privacy Policy clarifies users about the nature, scope and purpose of the collection and use of personal data by the responsible provider (C & M Fernandez Cleaning Service AG, Baarerstrasse 57, 6300 Zug, T 041 711 80 60, M 079 642 80 60, info@cm-fernandez.ch ) on this website (hereinafter “offer”).

Access data / server log files
The provider collects data about every access to the offer (so-called server log files).
Access data includes:

  • Name of the retrieved web page, file (s)
  • Date and time of retrieval
  • transferred amount of data
  • Message about successful call
  • Browser type and version
  • the operating system of the user
  • Referrer URL (the previously visited page) and exit pages
  • Anonymized IP address and the requesting provider
  • Location data (especially when using mobile devices)
  • Information about the interaction between pages (for example, scrolling, clicking, mouse-overs)

The provider uses the log data only for statistical evaluations for the purpose of operation, security and optimization of the offer. However, the provider reserves the right to check the log data retrospectively, if there is a legitimate suspicion of unlawful use due to concrete evidence. The data is stored for 14 months.

Handling of personal data
Personal data is information that can be used to determine a person, ie information that can be traced back to a person. This includes the name, email address or phone number. But also data about preferences, hobbies, memberships or which websites were viewed by someone belong to personal data.

Personal data are only collected, used and passed on by the provider if this is permitted by law or if the users consent to the data collection.

contact
When contacting the provider (for example by contact form or e-mail), the details of the user are stored for the purpose of processing the request as well as in the event that follow-up questions arise.

Integration of services and contents of third parties
It may happen that content from third parties, such as videos from YouTube, maps from Google Maps, RSS feeds or graphics from other websites are included in this online offer. This always presupposes that the providers of this content (hereinafter referred to as “third party provider”) perceive the IP address of the users. Because without the IP address, they could not send the content to the browser of the respective user. The IP address is therefore required for the presentation of this content. We endeavor to use only content whose respective providers use the IP address only for the delivery of the content. However, we have no control over this if the third parties provide the IP address e.g. save for statistical purposes. As far as we know, we will inform users about it.

cookies
Cookies are small files that make it possible to store specific device-related information on users’ access devices (PCs, smartphones, etc.). They serve for the user-friendliness of web pages and thus the users (for example storage of login data). On the other hand, they serve to record the statistical data of the website usage and to be able to analyze it for the purpose of improving the offer. Users can influence the use of cookies. Most browsers have an option to restrict or completely prevent the storage of cookies. However, it is pointed out that the use and especially the comfort of use are limited without cookies. You can find many online advertising cookies from companies through the US site https://www.aboutads.info/choices/ or the EU site https://www.youronlinechoices.com/uk/your-ad-choices / manage

Revocation, changes, corrections and updates
The user has the right, upon request, to obtain free information about the personal data stored about him. In addition, the user has the right to correction of incorrect data, blocking and deletion of his personal data, as far as no legal duty of storage is in conflict.

Google Analytics
This offer uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on users’ computers and that allow an analysis of the use of the website by them. The information generated by the cookie about the use of this website by the users are usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, the IP address of Google users will be truncated within the member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information to evaluate users’ use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google information. Users can prevent the storage of cookies by setting their browser software accordingly; However, this offer notifies users that in this case you may not be able to use all features of this website in full. In addition, users may prevent the collection of the data (including their IP address) generated by the cookie and their use of the website to Google and the processing of this data by Google by using the browser plug-in available under the following link Download and install: https://tools.google.com/dlpage/gaoptout?hl=en. For more information about Google’s use of the Google data, hiring and opt-out options, please visit Google’s websites: https://www.google.com/intl/en/policies/privacy/partners/(“Use of Google’s data usage when you use Https://www.google.com/policies/technologies/ads (“Use of Data for Advertising”), https://www.google.com/settings/ads (“Managing Information, the Google uses to show you ads “) and https://www.google.com/ads/preferences/ (” Determine which ads Google shows you “).

As an alternative to the browser add-on or within browsers on mobile devices, please click this link to prevent the collection by Google Analytics within this website in the future: